Configure order settings

Modified on Thu, 08 Feb 2024 at 06:11 PM

M2E Sales Channels automatically imports orders from each connected Channel account (eBay, Amazon, or Walmart). This way, you can handle and ship orders from one place.

When setting up your M2E Sales Channels account, you’ll need to define whether the app should create corresponding orders in your store. The app will create orders only if products from your store are linked to your eBay, Amazon, and Walmart items.

There are several options available:

  • Create orders in your store – enable this option if you want the app to create an order in your store once the customer places an order on the Channel. The option ensures that all eBay, Amazon, or Walmart orders are mirrored in your store.

To maintain consistent inventory levels between your store and the Channel, make sure to enable the "Create orders in your store" option. If you keep it disabled, the app won't synchronize stock levels of the ordered items, which may lead to overselling issues.

  • Create orders only for items with Inventory sync enabled – enable this option to allow the app to create an order in your store only when Inventory sync is active for the purchased items. The option ensures that store orders are created only for items synchronized by M2E Sales Channels.

  • Create orders for Amazon FBA – enable this option if you use Amazon FBA service and want the app to create an order in your store for orders fulfilled through FBA.

Once the order is shipped, M2E Sales Channels will synchronize its status and tracking number across all platforms – eBay, Amazon, Walmart, and your store. Learn how to ship Channel orders in this guide.

Feel free to adjust your order settings at any time. Simply navigate to the Settings > Orders tab in your M2E Sales Channels app.

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